Last updated: February 2, 2025

1. Our Commitment to GDPR
MSITE.TOP is committed to compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679. We recognize the importance of data protection and privacy rights, and we implement appropriate measures to ensure compliance.

2. What is GDPR?
The GDPR is a comprehensive data protection law that came into effect on May 25, 2018, in the European Union. It strengthens and unifies data protection for individuals within the EU and addresses the export of personal data outside the EU.

3. How We Comply with GDPR
3.1 Lawful Basis for Processing
We process personal data only when we have a lawful basis, including:
- Consent: When you have given clear consent for specific purposes
- Contract: When processing is necessary for a contract or to take steps before entering into a contract
- Legal obligation: When we need to comply with legal requirements
- Legitimate interests: When processing is necessary for our legitimate business interests, balanced against your rights

3.2 Data Minimization
We collect and process only the personal data that is necessary for the purposes for which it is processed. We do not collect excessive or irrelevant data.

3.3 Purpose Limitation
We collect personal data for specified, explicit, and legitimate purposes and do not process it in a manner incompatible with those purposes.

3.4 Data Accuracy
We take reasonable steps to ensure that personal data is accurate and kept up to date. You can request corrections to your data at any time.

3.5 Storage Limitation
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

3.6 Security Measures
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction, or alteration, including:
- Encryption of data in transit and at rest
- Access controls and authentication
- Regular security assessments
- Staff training on data protection

4. Your Rights Under GDPR
As a data subject, you have the following rights:

4.1 Right of Access
You have the right to obtain confirmation as to whether we process your personal data and to access that data, along with information about how it is processed.

4.2 Right to Rectification
You have the right to have inaccurate personal data corrected and incomplete data completed.

4.3 Right to Erasure ("Right to be Forgotten")
You have the right to request deletion of your personal data when:
- The data is no longer necessary for the original purpose
- You withdraw consent and there is no other legal basis
- The data has been unlawfully processed
- Deletion is required to comply with a legal obligation

4.4 Right to Restrict Processing
You have the right to restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

4.5 Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.

4.6 Right to Object
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

4.7 Rights Related to Automated Decision-Making
You have the right not to be subject to decisions based solely on automated processing, including profiling, that produces legal effects or similarly significantly affects you.

5. Exercising Your Rights
To exercise any of your GDPR rights, please contact us at b24@msite.top. We will respond to your request within one month, or within two months if the request is complex.

We may request verification of your identity before processing your request to ensure the security of your personal data.

6. Data Processing in Bitrix24 Services
When we provide Bitrix24 implementation and support services, we may process personal data on your behalf as a data processor. In such cases:
- We process data only according to your instructions
- We implement appropriate security measures
- We assist you in responding to data subject requests
- We notify you of any data breaches
- We comply with GDPR requirements for processors

7. International Data Transfers
If we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions by the European Commission
- Other legally recognized transfer mechanisms

8. Data Breach Notification
In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, we will notify you and the relevant supervisory authority without undue delay, in accordance with GDPR requirements.

9. Data Protection Officer
If you have questions or concerns about our data processing activities or GDPR compliance, please contact us at b24@msite.top.

10. Supervisory Authority
If you are located in the EU, you have the right to lodge a complaint with your local data protection supervisory authority if you believe that our processing of your personal data violates GDPR.

11. Updates to This Information
We may update this GDPR compliance information from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes.

12. Contact Us
For questions about GDPR compliance or to exercise your rights, please contact:

MSITE.TOP
Email: b24@msite.top
Phone: +34 614 33 27 85